FAQ's

  • When can I sign up for a reservation?

    • All pool times open exactly 72 hours prior to the available time slot, at the following times: 11am, 1pm, and 4pm.

  • How do I cancel a reservation?

    • If you have a login for this website, ​you can follow this button or scroll to the bottom of this page

    • If you do not have a login please email the aquatics department

  • What are the pool addresses?

    • Choctaw: 120 Choctaw Drive, Pocono Lake, PA 18347

    • Minisink: 72 Minisink Drive, Pocono Lake, PA 18347

    • Island: 133 Island Pool Drive, Pocono Lake, PA 18347

  • Can I reschedule my reservation if I can't make it?

    • No, if you cannot make an appointment it must be cancelled.

  • What do I do if I don't get a confirmation email?

    • Confirmation emails may appear up to ten minute after a reservation has been made.​ Email the aquatics department if the email still does not appear after that time. PLEASE DO NOT MAKE MORE RESERVATIONS.

    • Please make sure you are checking your spam mail, check with your email provider to ensure appointments@wixbooking.com is not being blocked, and due to some firewalls you may need to the email add to your contact list.

  • If I can't make it can I send someone in my place?

    • No, sharing reservations is not allowed. Community members will not have access into the pool without registering.​

  • What do I need to bring?

    • Please bring a mask, wristbands​, and ID card.

  • What if I enter the wrong number of people in my party?

    • Please email the aquatics department and we will cancel the reservation for you. After confirming with the aquatics department you will have to schedule a new reservation.

  • ​​Will walk in's be accepted?

    • Yes, walk in's will be accepted 30 minutes after the time slots if the pool is not at capacity. Slots are not guaranteed and are on a first come first serve bases.​ 

 

Get in Touch

Aquatics Directors.

Kelley Taylor 

Tricia Lattanzio

Address. 961 Arrowhead Drive

Pocono Lake, PA 18347

Email. aquatics@arrowheadlakepa.net

Phone. 570-216-7611